Resident Services

Resident Services connects individuals and families to the resources they need for success. Through individual and group sessions, we provide a supportive environment of connection, community, and encouragement to assist our residents with meeting their goals and gain a stronger foundation in the community. We serve as advocates for our residents in utilizing their strengths and reaching their greatest potential along their own paths in life.

Our residents are a diverse group of individuals and families in both our subsidized and market rate housing, all with different strengths and challenges. We work with our residents through a variety of strategies including programming and services that cover the entire lifespan and multiple populations.

At New Directions, we go several steps further.  You see, as a resident of our rental housing or as a neighbor living near one of our housing community, you are our partner! 

Youth: We provide an enriching out of school time program afterschool and summer at our four Youth Learning Centers for youth in grades K-8.

Special Populations: Resident Services works diligently to offer support to our seniors and people living with disabilities. With a service coordinator onsite at two Lifelong Learning Centers, we are able to connect our most vulnerable populations to the resources and care they need.

Adults: Partnering with existing agencies and services, we provide a variety of opportunities for our adult residents, such as group sessions and individual assistance related to education, financial stability, health and wellness, and workforce readiness.

Gardens: With raised bed gardens at three of our rental properties, Resident Services connects residents with fresh, healthy food within our community’s food deserts.